Bali ActivitiesBali Activities

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Frequently Asked Questions

General Information

Bali Activities is one of the largest companies offering holiday activities in Bali, with an experience of more than 15 years, based at JalanNgurahRai no. 5, Padang Galak, Sanur, Bali, under the umbrella of PT. Bali Inter Buana Tour & Travel. Currently Bali Activities focuses on giving the best service through its online system of HOT DEALS for all holiday activities in Bali with a guarantee of the cheapest price. Complete information regarding our program can be found on the HOT DEALS page.

Bali Activities is officially listed under the umbrella of PT. Bali Inter Buana Tour & Travel, Registration number 556.1/3206/IV/Dispar.

At the current time Bali Activities offers you seven (7) different holiday activities, as follows:

  • Seawalker Tour, Sanur
  • Bali International Rafting at Telaga Waja River, Karangasem
  • Ubud Village Cycling
  • Puri Tirta Balinese Spa
  • Mount Batur Trekking, Kintamani – Bangli
  • Sanur Village Cycling
  • Jatiluwih Rice Terrace Cycling

All holiday activities may be booked Online or by phone through our contact details (see Contact page).

Follow our online order, and pay promptly to receive the code of your holiday activities voucher. To pay online make sure the email address you give us is active, as the voucher code will be sent to your email address as soon as the verification of payment has been processed.

Maximum time for process of payment is 2 x 24 hours.

The schedule of activities can be found on each Activity description in the Rates column. If the information regarding the time of activity is not complete/not clear, you may directly contact the call center at Bali Activities.

Account

No, you don’t need to create an account to make a reservation with us, although registering will save you time on each visit. It will also allow you to sign up for our members only hot deals and other promotions. If you sign up for an account you will also be the first to hear about our latest promotions and great deals from our newsletter.

To receive your user name or reset your password, go to our lost password page and follow the instructions.

Warning!

Be on the lookout for “phishing” scams

Does this look familiar to you?

“Our security department has detected unauthorized activity on your account. For your protection, your account will be suspended until you confirm your identity. Click here to confirm your identity.”

“In accordance with our site policy, we need you to verify your password, credit card and social security numbers using the following link…”

You may have received email messages that claim to come from (or other reputable businesses) which ask you to reveal sensitive personal or financial information. These messages are actually examples of an increasingly common form of online scam known as “phishing” ( http://en.wikipedia.org/wiki/Phishing ). The people who send these fraudulent emails hope to trick you into revealing information which they can then use for any number of purposes, including use of your credit cards and identify theft.

Things to look out for:

Requesting sensitive personal or financial information. will never send an email (or call) asking you to verify passwords or other personal or financial information. Alarmist language. The threat of account suspension is just one of many scare tactics that email fraudsters use to try to get you to act in haste. Don’t take the bait. Poor grammar and spelling errors. While some messages are very well written, a large number contain poor grammar or spelling mistakes.

Fake links. These come in two main varieties:

  • Links that appear to be related to the site being impersonated, or “spoofed” (e.g., http://baliactivities-security.com, which is not an Bali Activities site)
  • Links that match the URL of the site in question but have different URLs embedded within them (e.g., click on http://www.baliactivities.com and you’ll see that it takes you somewhere else entirely)

Click on the unsubscribe link within any of the newsletter emails you receive from Bali Activities.

Reservation

All purchases on our site are processed through trusted and secure system so you can rest assured that is a secure transaction. Your credit card details are not stored on our system at all. If you have a PayPal account you can use that to purchase products or you can simply make individual card transactions without an account.

All Packages may be booked Online or by phone through our contact details (see Contact page).

Follow our online order, and pay promptly to receive the code of your treatments voucher. To pay online make sure the email address you give us is active, as the voucher code will be sent to your email address as soon as the verification of payment has been processed.

Maximum time for process of payment is 2 x 24 hours.

Payment can be made with 2 methods as follows:

  • Paypal /Credit Card
  • Pay on Arrival

If you have already made your booking, you can directly verify your payment. At the time of payment you will be required to choose your program (date and time) for your holiday activities from the available schedule. If you wish to make a change in the time or date of your activity you can contact our call center directly. Changes may be made up to 1 x 24 hours in advance of your scheduled activity.

However your voucher is not refundable if you do not attend the treatment at the time confirmed in your booking, or neglect to verify the new schedule of treatment you wish to select after deciding to change the time of your treatment.

  1. Choose the activity that you are interested, click the “book now” button, then you will direct to the booking page
  2. Select the date from the “reserve date” calendar
  3. Input how many person will you book for, then click the “book now” button
  4. These go on to your shopping cart, where you can review your items before you proceed to pay.
  5. Fill all the details to ensure that we can communicate details of activity or travel arrangement such as pick up time and meeting point.