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Privacy Policy

This privacy policy applies only to this website (the “Site”). If you do not accept this privacy policy, you must not use the Site.

Collection of Personal Information

We collect personal information from you (such as name, address, telephone number, email address etc) when you complete registration or inquiry forms, order any products or services, participate in message boards, blogs or any other user generated content facilities or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.

Collection of Other Information/Cookies

In addition to personal information, we may collect information about you automatically when you visit the Site. The collection of information may involve the use of cookies. A cookie is a small text file that is placed on your computer’s hard drive by your web browser when you first visit the Site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.

Use of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which includes (without limitation):

personalizing your visits to the Site and developing the design and style of the Site to improve the services provided to you;

informing you about the latest changes to the Site, products, services or promotional offers that you might find interesting;

customer service and support;

communicating (and personalizing such communication) with you;

enabling you to share our content with others e.g. using an ‘Email a friend’ or ‘Share this’ functionality;

conducting market research; and/or

carrying out technical and statistical analysis to measure the performance of our services and the Site.

Sharing Your Personal Information

We may share information about you with suppliers that we engage to help us provide certain services and/or functionality e.g online payment processing. We will use reasonable endeavors to control and be responsible for the use of your information by such suppliers.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganization of our business.

Subject to obtaining your consent, we may also supply personal information about you to third parties.

Keeping Your Personal Information Secure

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in Indonesia.

Changes to this Privacy Policy

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our home page.

Booking Terms & Condition

The booking can be done through instant booking or enquiry booking depending on Bali Activities and vendor’s agreement and vendor’s service availability.

The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by yahoo.com.

For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at info@baliactivities.com.

User / buyer should save the voucher in their gadget (e-voucher) as user must show it to Bali Activities staff. User should contact us at info@baliactivities.com, if staff refuse to deliver their service(s) so we can solve it immediately.

Payment security

All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

Usage of vouchers policy

The usage of vouchers should be according to Bali Activities terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.

Cancellation policy

A minimum of 24 hour- notice for cancellations or change of appointment is required to avoid being charged in full for any scheduled appointment, program, or service which is not attended.
Refund will be made in full if the cancellation has been made at least one day before the activity. Provided that the refund will be charged a rebate of 3% + IDR 5,000 caused by the process of the payment gateway (the bank).